Trust Center
Trust, Security & Privacy
This page is maintained by OVELOX to answer common security and privacy questions about oveloxtrikes.com. It is editable site content authored by OVELOX, not an independent certification.
About this site
oveloxtrikes.com is the marketing website for OVELOX electric recumbent trikes. It provides product information, photos, videos, and a contact form for prospective customers and partners. There is no customer login or account area on this site.
Information we collect
When you submit our contact form, we collect:
- Your name
- Your email address
- Your reason for contacting us (if provided)
- The message you write
We also receive standard technical request data (such as IP address and user-agent) that any web server and hosting provider records to deliver pages and prevent abuse.
How we use your information
Contact-form submissions are used solely to reply to your inquiry about OVELOX products and to follow up about your question. We do not sell your information, and we do not use it for unrelated marketing.
How messages are delivered
Form submissions are transmitted over HTTPS and delivered to our business inbox at info@oveloxtrikes.com using OVELOX's verified sender domain. The website, email delivery, and our inbox provider may store the message contents as required to transmit and retain the email.
Cookies and analytics
This site does not set advertising or cross-site tracking cookies. Only cookies strictly necessary for the site to function may be used.
Data retention
We retain contact-form emails in our inbox for as long as needed to answer your inquiry and maintain a normal business correspondence record. You may ask us to delete your message at any time by emailing info@oveloxtrikes.com.
Your choices
To request access to, correction of, or deletion of any information you have sent us via the contact form, email info@oveloxtrikes.com from the address you used to contact us.
Security practices
- The site is served over HTTPS (TLS) end-to-end.
- Contact-form submissions are validated on the server before being processed.
- API keys for email delivery are stored as server-side secrets and are never exposed in client code.
- Access to the inbox at info@oveloxtrikes.com is limited to authorized OVELOX staff.
Security is a shared responsibility between OVELOX, our hosting and email providers, and you as a visitor. We rely on industry-standard providers for hosting and email delivery and configure them with the controls described above.
Reporting a security concern
If you believe you have found a security or privacy issue with this website, please email info@oveloxtrikes.com with a description and steps to reproduce. We will respond as quickly as we can.
Changes to this page
We may update this page as our site, providers, or practices change. The information here reflects current practices on oveloxtrikes.com and is not a legal contract or a certification.